Trust & Quality

     PeerViewer offers you a safe & reliable payment system

 

PeerViewer payment system is integrated with the Escrow – a helpful feature to create a trustworthy marketplace. Currently, Escrow is working with PayPal Adaptive, Stripe connection, and Credit to hold money as a neutral third party in the transaction until the service is delivered. We enable Escrow system, and PeerViewer serves a contractor and moderator between the freelance peer reviewer and employer. Whenever an employer accepts a bid, he has to send money including budget of that project and commission to PeerViewer website. In the Escrow system, this money is keep until the project is completed. In case of dispute, PeerViewer will play a role as judge to make the final decision to refund money to the employer or send the payment for the freelancer based on their reasons. Hence, PeerViewer Escrow integrated system can give you the ability to ensure the safety of each transaction and the benefits of our users. Let’s look at this example for better understanding the flow:

Employer accepts a bid

When the employer accepts a bid, he has to transfer money including budget & commission fee through a payment gateway (PayPal Adaptive or Stripe Connection) or Credit. PeerViewer admin will keep part of the payment during the project is in progress. Once the project is completed, money held in Escrow is transferred to the freelancer. In case you uses Credit, money is transferred to the available balance column of the freelancer.

Freelancer withdraws (in case Escrow Credit is used)

If you use Escrow Credit as a payment method is used, freelancer has to send a withdrawal request to the admin to get cash. The admin reviews the request and send the payment to that freelancer.

Manage the dispute

Sometimes, the PeerViewer admin has to involve in a debate. It occurs when the employer isn’t satisfied with freelancer’s performance; or the freelancer doesn’t complete a project on time or deliver the work deliver the work with bad quality. In contract, freelancer believes he has done this project well but the employer doesn’t mark this project as “Finish”, the freelancer can also send a dispute request to admin. Beside, dispute also may arise during the project, freelancer discontinues or employer closes in the middle of the project. Of course, either of them have to explain reasons behind the action.

At that moment, PeerViewer admin will play a role as judge to make the final decision to refund money to the employer or send the payment for the freelancer based on their most qualified reasons.